Effective Date: 09/30/2025
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At Sol Bautista, your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information. By visiting our website, submitting a contact form, or using our services, you agree to the practices described in this policy.
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1. Who We Are
Sol Bautista provides solo EMDR therapy, couples EMDR therapy, consulting, and discovery calls.
We are based in Austin, Texas, and can be reached at:
📧 Email: sol@solbautista.com
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2. Information We Collect
We collect the following types of information:
a. Personal Information You Provide
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Name
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Email address
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Phone number (if provided)
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Information shared via the contact form or during booking (e.g., service interests, preferred appointment times)
b. Sensitive Information
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Information shared during therapy sessions is considered confidential and protected by applicable privacy and mental health laws.
c. Automatically Collected Information
When you visit our website, we may collect:
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IP address
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Browser type and version
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Pages you visit and the time spent on the site
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Cookies and similar technologies to enhance user experience and improve our website
3. How We Use Your Information
We use your information to:
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Respond to inquiries submitted via the contact form
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Schedule and manage therapy, consulting, and discovery sessions
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Send appointment confirmations and essential communications
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Provide updates or announcements about services (you can opt out at any time)
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Improve our website and services
We do not sell or rent your personal information to third parties.
4. Email Communications
By submitting your email through our contact form:
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You consent to receive responses to your inquiries and occasional service updates.
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You may unsubscribe from non-essential emails at any time by following the link in our emails or contacting us directly.
5. Confidentiality in Therapy
Information shared during therapy sessions is strictly confidential and will not be disclosed without your written consent, except in the following situations:
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If required by law (e.g., a court order)
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If there is a risk of harm to yourself or others
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As otherwise required by ethical or professional guidelines
6. Data Protection & Security
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We implement reasonable physical, technical, and administrative safeguards to protect your personal data.
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While we take security seriously, please note that no method of online communication or storage is 100% secure.
7. Third-Party Services
Our website may use third-party tools (e.g., analytics or scheduling platforms) to improve performance and user experience.
These third parties may collect non-identifiable information about your use of our website. We do not share personal data with third parties without your consent, except as necessary to provide our services.
8. Your Rights
You have the right to:
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Access the personal information we hold about you
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Request corrections to inaccurate or incomplete data
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Request deletion of your personal information, subject to legal and contractual restrictions
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Opt out of non-essential communications
To exercise these rights, please contact us at sol@solbautista.com.
9. Cookies
Our website uses cookies to:
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Improve functionality and user experience
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Analyze traffic and performance
You can adjust your browser settings to refuse cookies, but some features of the site may not function properly.
10. Children’s Privacy
Our website and services are not directed toward children under 18.
We do not knowingly collect personal information from minors without parental consent.
11. Governing Law
This Privacy Policy is governed by the laws of the State of Texas.
Any disputes related to this policy will be resolved in the appropriate courts of Austin, Texas.
12. Updates to This Policy
We may update this Privacy Policy from time to time.
Any changes will be posted on this page with a revised effective date. Continued use of our website or services after updates constitutes acceptance of the revised policy.